User-Centered Web Site Development: A Human-Computer Interaction Approach [With CDROM] by Rosalee J. WolfeThis is an innovative and timely book that introduces the reader to the human component of Web site design. Readers will be able to do a much better job of writing front ends or other interactive software, as the book describes the creation of user-friendly Web sites. In the context of Human-Computer Interaction and Web design, this book covers such topics as user and task analysis, content organization, visual organization, navigation design, prototyping, and evaluation, as well as color, typography, multimedia, accessibility, globalization. For individuals interested in entering the field of Web page and site design, as well as industrial team workers in HCI and Web site development.
Strategic User-Centered Website Design
User-centered design UCD or user-driven development UDD is a framework of processes not restricted to interfaces or technologies in which usability goals, user characteristics, environment , tasks and workflow of a product , service or process are given extensive attention at each stage of the design process. User-centered design can be characterized as a multi-stage problem-solving process that not only requires designers to analyze and envision the way users are likely to consume a product, but also to validate their assumptions with regard to the user behavior in real world tests. User-centered design is common in the design industry and when used is considered to lead to increased product usefulness and usability.
Rosalee J. Wolfe
User Centered System Design: New Perspectives on Human-computer Interaction
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However, due to its extensiveness its application is limited. In the current study we apply a subset of the WDMHC framework in a case study concerning the development and evaluation of a website aimed at childhood cancer survivors CCS. To assess whether the implementation of a limited subset of the WDMHC-framework is sufficient to deliver a high-quality website with few usability problems, aimed at a specific patient population. The website was developed using a six-step approach divided into three phases derived from the WDMHC: 1 information needs analysis, mock-up creation and focus group discussion; 2 website prototype development; and 3 heuristic evaluation HE and think aloud analysis TA. The HE was performed by three double experts knowledgeable both in usability engineering and childhood cancer survivorship , who assessed the site using the Nielsen heuristics. Eight end-users were invited to complete three scenarios covering all functionality of the website by TA. The HE and TA were performed concurrently on the website prototype.